Team Effectiveness Programs

Shouldn't the whole be greater than the sum of it's parts?

Why is it that teams struggle to achieve their full potential, let alone as much as it's members could individually?

Extracting that full potential from your teams is possible. Roaring Trade Corporate Training runs a series of Programs designed to do exactly that including:

Teamwork: Building Better Teams

Making teams work at a sum that is greater than their parts involves many steps. Putting the team together, getting them to bond , creating a focus on the common goal, working well with one another to produce high quality results (known as forming, storming, norming and performing).

Team Building: Developing High Performance Teams

Success as a manager can often depend on how well the team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together? There have been hundreds of studies demonstrating that human beings function better and learn better in groups

Customer Service:
Keeping your most Important Stakeholder Happy

The Customer Service function in organisations deals with the only provider of revenue, and is therefore, the most important stakeholder to the organisation. This program leads participants to understanding the customer needs and expectations, and how to fulfil, and exceed those, whilst still meeting the operation requirements of the organisation

Customer Service Training:
Managing Customer Service Teams

The need for leading, promoting, and enhancing a customer-focused culture is essential within every organisation. This one-day workshop will provide participants with an opportunity to explore their responsibilities within their role as a customer service agent.