The ABCs of Supervising Others

This two-day workshop is designed to help participants overcome many of the problems supervisors encounter in their roles, whether they are a team leader, a project manager or a unit coordinator. Dealing with the many problems a new supervisor encounters isn’t easy but it doesn’t have to lead to discouragement.

Highlights of what participants will learn:

• Help clarify roles and responsibilities of the new job;

• Adjust to the new role with confidence and an assurance they can handle the position;

• Develop their communication skills in listening, asking questions, and giving feedback to employees;

• Develop a technique for making sure they give employees instructions that are clear and understood;

• Identify some techniques to deal with employee challenges such as hostility, complaints, and laziness;

• Recognize the importance of being visible and available to employees;

• Understand the importance of developing good relationships with employees and peers, so they are seen as fair and consistent.

If you have supervisors who are new to the role, or are struggling in getting the performance from their staff they need, this is the program for you.

Click here to enquire about delivery or register your interest in this program: