Influence and Persuasion
How do you help customers, partners and peers see the mutual benefit in engaging with you? Or staff take on your ideas as their own?
This one-day program will help your people learn how to leverage the right language, techniques, and thinking to persuade and influence. These skills are important for people at all levels of your organisation, from front-line staff to leaders. We've included information on many persuasive techniques, including ways of establishing rapport, leveraging the power of storytelling, positive vs negative language, and a structure to support their presentations in small or large settings. Participants will learn everything they need to become a stronger, more capable influencer without falling into negative habits like manipulation.
If you have staff that may need to be influence the activity of customers, suppliers, partners or peers, or want to introduce a consistent communications methodology across the organisation, this is the program for you.
Click here to enquire about delivery or register your interest in this program: