Emotional Intelligence
Is leading about what you know about your work, or how well you know how to manage people? There are always those who inspire others and seem to provide the momentum for the entire team. What makes great leaders truly extraordinary is not necessarily their IQ, but their EQ: their emotional intelligence. Developing an awareness of emotions (yours and others) means being able to make good decisions about people (who are, after all, emotional beings), and how to manage emotions in the workplace.
This one-day course teaches essential EQ skills to attendees, who learn how to effectively communicate to the various personalities they have in their staff and teams; the range of emotions, and how to manage them; the connections between physical and emotional health (and how stress may be managed effectively); how to validate emotion in others; and how to discuss emotions.
If you lead, manage or supervise staff, or want to introduce a consistent communications methodology across the organisation, this is the program for you.
Click here to enquire about delivery or register your interest in this program: