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Roaring Trade Business Success Engineers

Building Relationships for Success in Sales

Everybody sells. Whether it's to external customers or internal, the art of creating and developing long-term, mutually beneficial relationships is the key to obtaining agreement. Understanding how to apply sales communication techniques is a necessary skill for any sales professional. Recognising the importance of key interpersonal and sales communication skills, as well as knowing how and when to apply them, is the foundation work for successful sales interactions.

This program has been designed to demonstrate the importance of building relationships for sales and to enable attendees to foster the strategic friendships necessary to succeed in professional selling. Participants learn the importance of focusing on the customer, and explore what constitutes a good business relationship. Effective communication techniques are explained, from how to communicate openly in order to build trust, to business card etiquette and body-language. Students will be able to identify what makes a strong working relationship, and how to immediately put the interpersonal skills learned to work for them in order to succeed in a results-oriented workplace.

If your role requires you to obtain agreement, whether it is from external or internal customers, or you want to introduce a consistent relationship management program across the organisation, this is the program for you.

Click here to enquire about delivery or register your interest in this program:

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Training Program Menu


  • Developing Your People Programs
    • Time Management: Get Organized for Peak Performance
    • Getting Things Done: Personal Effectiveness Boot Camp
    • Negotiation Skills: A One Day Primer - Negotiating for Results
    • Influence and Persuasion
    • Stress Management
    • Stress Relief and Reduction - A One Day Primer
    • Managing Difficult Conversations
    • Conquering Your Fear of Speaking in Public
    • Conflict Resolution: Dealing with Difficult People
    • Business Writing That Works
    • Advanced Writing Skills
    • Business Etiquette: Gaining That Extra Edge
    • Building Self Esteem and Assertiveness Skills
    • Building Relationships for Success in Sales
    • An Introduction to CRM
  • Team Effectiveness Programs
    • Teamwork: Building Better Teams
    • Team Building: Developing High Performance Teams
    • Customer Service: Keeping Your Most Important Stake Holder Happy
    • Customer Service: Training: Managing Customer Service Teams
  • Supervisor Skills Programs
    • The ABCs of Supervising Others
    • The Professional Supervisor
    • Train the Trainer - A One Day Primer
    • Motivation Training: Motivating Your Workforce
    • Leadership Skills for Supervisors
  • Management Development Programs
    • Delegation: Effectively Allocating Work
    • Change Management: Transitioning the Organization
    • Conducting Effective Performance Reviews
    • Coaching: A Management Skill
    • Balanced Scorecard Basics
    • Budgets and Managing Money
    • Performance Mgmt: Managing Employee Performance
    • Talent Mgmt: Extracting Your People's Potential
    • Research Skills
    • Risk Management
    • The Essential Rules for a Successful Onboarding Program
    • Orientation Handbook: Getting Employees Off to a Good Start
    • Meeting Mgmt: The Art of Making Meetings Work
    • Human Resources Training: HR for the Non HR Manager
    • Working with Generations: Differences in the Workplace
    • Facilitation Skills
  • Leadership Skills Programs
    • Secrets of Effective Change Management
    • Strategic Planning
    • Introduction to Marketing Level 1
    • Emotional Intelligence
    • Developing & Maintaining a Succession Plan
    • Business Leadership: Becoming Management Material
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