Building Relationships for Success in Sales
Everybody sells. Whether it's to external customers or internal, the art of creating and developing long-term, mutually beneficial relationships is the key to obtaining agreement. Understanding how to apply sales communication techniques is a necessary skill for any sales professional. Recognising the importance of key interpersonal and sales communication skills, as well as knowing how and when to apply them, is the foundation work for successful sales interactions.
This program has been designed to demonstrate the importance of building relationships for sales and to enable attendees to foster the strategic friendships necessary to succeed in professional selling. Participants learn the importance of focusing on the customer, and explore what constitutes a good business relationship. Effective communication techniques are explained, from how to communicate openly in order to build trust, to business card etiquette and body-language. Students will be able to identify what makes a strong working relationship, and how to immediately put the interpersonal skills learned to work for them in order to succeed in a results-oriented workplace.
If your role requires you to obtain agreement, whether it is from external or internal customers, or you want to introduce a consistent relationship management program across the organisation, this is the program for you.
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